Privacy Policy
Last modified: December 2, 2024
A quick summary of our privacy policy includes the following key takeaways:
•By visiting the site, we collect basic IP and browser information.
•You have the right to request information that you have submitted.
Information About You That is Collected
First, some technical information is collected whenever you use this website. This includes device information and site activity, such as your IP address, browser type, page views, etc.
Second, we collect, store, and use personal account information shared by you. This includes your e-mail address and username. Note that if you post another person’s personal information on the website, it is your responsibility to ensure that you have that person’s consent to both the disclosure and the processing of their personal data in accordance with this privacy policy.
Finally, when you purchase services on our website, we collect payment and tax information (e.g., country of residence), contact, and details of what has been purchased.
Cookies
This site uses "cookies." A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. You have the right to block cookies by configuring your browser’s preferences or settings to stop accepting cookies, or prompt you before accepting a cookie from a website that you visit.
We use Google Analytics to analyze the use of our website. This third-party service may use cookies to collect technical usage data and your device (such as your device’s IP address or screen size). For further details, please see Google’s privacy policy.
Our third-party payment provider is Clover Connect. Clover Connect may use cookies and other technology to authenticate users, detect payment fraud, protect data from unauthorized access, and enable its payment services.
Most internet browsers allow you to erase cookies from your computer hard drive, block all cookies (or just third-party cookies), or warn you before a cookie is stored on your device. Please note, if you choose to block all cookies, our site may not function as intended and you may not be able to use or access many of the services we provide. If you have blocked all cookies and wish to make full use of the features and services we offer, you may need to enable your cookies. You can do this in your browser. Rather than blocking all cookies, you can choose to only block third-party cookies which will still allow our website to function as intended.
How Do We Use the Information We Collect?
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
To facilitate the use of our site, we use session data to enhance navigation and general quality of the user experience. We may use aggregated session data to better understand how our site is navigated, as well as aggregated technical information of users such as browser types.
We will use your information to respond to you regarding the reason you contacted us; send you account-related messages, such as password recovery e-mails; collect payments from you and send you e-mails with other details.
We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to order a product or service.
Optionally, we may contact you via email in the future to tell you about new products or services, or changes to this privacy policy. By default, Users must opt-in for this information and are able to opt-out at any time.
Consent to Emails and Text Messages
By providing your contact information on this site and agreeing to the terms and conditions, you consent to receive emails and text messages from LuxeWorks Fitness. These communications may include account-related updates, promotional offers, and information about our services. Message and data rates may apply. You may opt-out at any time by using the unsubscribe link in emails or replying “STOP” to text messages.
Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Your Access to and Control Over Information
If you have an account on our website, you can use the Account section to change most of your personal details. For instance, it allows you to: update your e-mail address and edit your profile name.
You can delete your account at any time. By doing so, you delete all account information and all records associated with your account.
If you have any question or concerns about the data stored on the site then please inform us via the contact us option on the support page.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected in a secured database and sent via encrypted SSL transfer protocol.
When you purchase a service from our site, we do not collect or store sensitive financial information (such as credit card data). Instead, we engage with a third-party payment provider called Clover Connect. Payment information submitted via the Clover Connect payment platform is transmitted to Clover Connect securely via secure SSL protocols, and sensitive data such as credit card numbers are encrypted.
